Identified Issues and Solutions
1. Failure Modes:
a. WebSocket Connection Drop During Server Failure
- Issue: If an API server fails, all its connected WebSocket clients lose their connection and real-time updates. Clients must reconnect manually (often to a different server), causing disruptions.
- Solution: Implement automatic WebSocket reconnection with exponential backoff on the client. Use Redis Pub/Sub to broadcast changes across all servers, ensuring disconnected clients receive missed updates when reconnecting.
- Trade-offs: Adds client-side complexity; Pub/Sub introduces ~5-10ms latency and dependency on Redis reliability.
b. Database (PostgreSQL) Unavailability
- Issue: A PostgreSQL outage halts all write operations, breaking the entire system. Polling may also fail if the database is down.
- Solution: Deploy PostgreSQL with read replicas and an automated failover system. Use a write-ahead log (WAL) for data recovery. For critical writes, buffer changes in Redis until the database recovers.
- Trade-offs: Failover adds 30-60s downtime during swaps; buffering in Redis risks data loss if Redis fails.
c. Redis Session Cache Failure
- Issue: Redis downtime invalidates all user sessions (JWT tokens), forcing users to re-login and disrupting active collaborations.
- Solution: Replicate Redis across multiple nodes with a sentinel for automatic failover. Store sessions in PostgreSQL as a fallback (with higher latency).
- Trade-offs: Replication increases complexity and cost; PostgreSQL fallback reduces performance.
2. Race Conditions:
a. Last-Write-Wins Conflicts
- Issue: Conflicting edits (e.g., two users typing in the same paragraph) are resolved solely by timestamps. This can overwrite data if client clocks are desynced or network latency causes slower delivery.
- Solution: Replace timestamps with Operational Transformation (OT) or Conflict-Free Replicated Data Types (CRDTs) for automatic conflict resolution. Use a centralized server to sequence operations.
- Trade-offs: OT/CRDTs increase implementation complexity and bandwidth usage. Server sequencing may limit scalability.
b. Stale Polling in Read Replicas
- Issue: Servers polling PostgreSQL every 2 seconds may propagate stale data if read replicas lag behind the primary database.
- Solution: Replace polling with Redis Pub/Sub. When a server writes to the database, it publishes a message to a channel all servers subscribe to, triggering immediate broadcasts.
- Trade-offs: Pub/Sub adds ~5ms latency and depends on Redis reliability. Requires idempotent message handling.
3. Scaling Bottlenecks:
a. PostgreSQL Write Scalability
- Issue: Frequent document writes (every keystroke) and full snapshots every 30s overload the database. Polling exacerbates read load.
- Solution: Shard documents by organization ID (as planned). Use read replicas for polled queries. Offload snapshots to Amazon S3 (or similar) and store only deltas in PostgreSQL.
- Trade-offs: Sharding complicates data retrieval; S3 introduces eventual consistency (delay in snapshot availability).
b. WebSocket Connection Limits
- Issue: Each server maintains its own WebSocket connections. Under heavy load, servers exhaust memory/CPU, especially for large documents with many concurrent users.
- Solution: Offload WebSockets to a dedicated service (e.g., Socket.IO with Redis adapter) or use a managed service (e.g., Pusher, AWS API Gateway). This isolates real-time traffic from API servers.
- Trade-offs: Adds infrastructure complexity and cost; managed services reduce control but improve scalability.
c. CDN Caching of Dynamic Content
- Issue: Caching API responses for 5 minutes (e.g., document snapshots) serves stale data during updates, breaking real-time collaboration.
- Solution: Exclude dynamic data from CDN caching via
Cache-Control: no-store headers. Cache only static assets (e.g., CSS, JS).
- Trade-offs: Increases load on API servers but ensures data freshness.
4. Additional Risks:
a. JWT Security & Expiry
- Issue: LocalStorage-stored JWTs are vulnerable to XSS attacks. A 24-hour expiry delays session termination after token invalidation.
- Solution: Store JWTs in HTTP-only cookies (mitigating XSS) and use token refresh endpoints. Shorten expiry to 1 hour and refresh silently.
- Trade-offs: HTTP-only cookies require strict CORS; frequent refreshes increase server load.
b. Full Snapshot Storage
- Issue: Saving full HTML snapshots every 30s wastes storage and bandwidth for large documents. Conflicts in snapshots may cause data loss.
- Solution: Store deltas (diffs) instead of full snapshots. Use content-addressable storage (e.g., S3) with versioning.
- Trade-offs: Diffs require complex merge logic; versioning increases storage overhead.
Summary of Recommendations
| Issue Category | Solution | Trade-off |
|---|
| WebSocket Drop | Auto-reconnect + Redis Pub/Sub | Latency & Redis dependency |
| Database Failure | Replicas + WAL buffering | Complexity & buffering risk |
| Conflict Resolution | OT/CRDTs + Server sequencing | Implementation complexity |
| PostgreSQL Bottleneck | Sharding + Read replicas + S3 snapshots | Data retrieval complexity |
| WebSocket Limits | Dedicated WebSocket service | Cost & operational overhead |
| Stale CDN Caching | no-store for dynamic data | Increased API server load |
| JWT Security | HTTP-only cookies + short expiry | CORS complexity & refresh overhead |
| Snapshot Storage | Deltas + Versioned S3 storage | Merge logic complexity |
Critical Paths to Implement
- Replace polling with Redis Pub/Sub to eliminate stale data and reduce database load.
- Adopt OT/CRDTs for conflict resolution to prevent data overwrites.
- Shard PostgreSQL by organization ID and offload snapshots to S3.
- Enforce HTTPS and HTTP-only cookies for JWTs to mitigate security risks.
By addressing these issues, the system can achieve robust real-time collaboration while scaling to thousands of concurrent users.